(Interesting - time we evaluated our LibGuides???? )
"Feedback that was gathered suggested that the LibGuides subject guides were generally viewed very positively by both staff and students. Notwithstanding this, awareness (as indicated through usage statistics) remained moderate during the pilot, pointing to the importance of the visibility, positioning and promotion of guides."
article in The Journal of Academic Librarianship
2 June 2014
Abstract
Online
subject guides are commonly used by libraries to provide information
support to students. LibGuides (a cloud-based commercial product
launched in 2007) represents one of the latest incarnations of the
traditional subject guide or portal, and are widely used across American
academic libraries. In Ireland however, library subject guides of
entirely local design and hosted on a local web server still dominate.
This
paper outlines the project management process involved in implementing a
LibGuides pilot at University College Dublin Library, including the
planning, design and implementation of a new range of subject-related
guides. The pilot nature of the project necessitated a strong focus on
evaluation, particularly in assessing the effectiveness and suitability
of LibGuides as a platform for delivering information literacy support,
both from an administrative and end-user perspective. A two-stranded
approach was used in this review process, incorporating quantitative web
statistics and analytics alongside qualitative feedback from students,
academic staff and Library staff.
Feedback that was
gathered suggested that the LibGuides subject guides were generally
viewed very positively by both staff and students. Notwithstanding this,
awareness (as indicated through usage statistics) remained moderate
during the pilot, pointing to the importance of the visibility,
positioning and promotion of guides.