The Changing face of document supply: The British Library

The British Library: the changing face of document supply
By Mat Pfleger, British Library, Bookham, UK

The environment for document supply is rapidly changing.
The paper below provides an insight into the current response of the largest document supplier in the world, the British Library, to this change.
The link to the article is :
emeraldinsight.com/10.1108/02641610810897836