Academic libraries are increasingly using social media tools to promote services and highlight resources to patrons. This longitudinal study examines the social media adoption rates and practices in academic libraries in the province of Ontario over a fourteen month period beginning in April 2010.
Findings indicate that while interest in social
media technologies amongst librarians has plateaued, patrons of
academic libraries are using these tools in increasing numbers. Outcomes
suggest libraries should attempt in the future to create more original
content in areas of patron interest as well as utilize their preferred
platforms with greater regularity
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