Creative Destruction and Library Services

I came across this editorial in Issues in Science and TechnologyLibrarianship
Excerpt:
“ …..Reduced library visitorship due to the more desirable digital delivery of services and collections means that science librarians (among others) have to change their way of operating. For example, the recent emphasis on the creation of inviting spaces to attract users is probably not an effective long-term survival strategy. Think about it: What if the Department of Motor Vehicles' stated objective was to get as many people into their brick-and-mortar office as possible? What if bank executives instructed their branch managers to induce as many people to come into the bank as they could? Would these strategies actually improve service or outcomes?
The digital delivery of information means that librarians have to develop more direct-to-reader services. And because publishing infrastructure and standards are so well developed in science, it will be the science librarians who are first in this area. If we can't deliver content and services to our users in their offices and labs, then it is likely that someone else (e.g. Google and Amazon) will…”